lifehack: Design Better with CRAP

http://www.lifehack.org/articles/communication/design-better-with-crap.html
"The power and ease-of-use of today’s computer applications has raised the bar drastically on the quality of design expected in the documents we produce. As recently as ten years ago, it was typical to produce business letters, memos, and other documents using a courier-like, monospaced typeface, often with only underlining available for emphasis of key passages or section headings. The only options for correcting typos and other mistakes were white-out, pencilled-in marks, or re-typing. Our documents looked boring, but they were expected to look boring."