Sunday, October 21, 2007

Fast Company: Magic Shop: Are your frontline employees going to save or kill your most important quarter? At Apple, nothing is left to chance.

http://www.fastcompany.com/magazine/120/magic-shop.html
"Day one at my new job. Sporting white headphones, I am plugged into a computer watching Ridley Scott's awe-inspiring "1984" Macintosh ad, reviewing the company history, and getting pumped up about my new workplace. Like most of my coworkers, I'm already a loyal fan of the company, so starting this job will take my interest to the next level. I'm working as a Mac specialist at the Apple Store."

No comments: